Can I cancel an order?

The ability to cancel an order is dependent on your account type. You are able to cancel any pending orders on an Instant GIA. However, once an order has been completed, then you are unable to cancel or make any amendments to the order.

With a Standard GIA, ISA or JISA, all orders are submitted in bulk to complete in our trade window so once an order has been created, it cannot be cancelled.

Still have questions?

Contact and our dedicated Customer Support team will be more than happy to help.